Why Construction Data Security Matters

Togal

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5 minutes

For as long as there’ve been job sites, there’ve been fences, locked gates, and access controls. Construction companies have always understood the importance of protecting physical spaces.

But what about protecting digital spaces? After all, that’s where firms often store architectural plans, estimates, pricing, and bids.

If your business is built on winning bids, your playbook now lives on a server somewhere, right alongside your client information and your financial data. As Togal.AI CEO and founder Patrick Murphy said on a recent Togal20 webinar, "It's not just a spreadsheet. It's your business."

The question was never whether construction companies should adopt cloud software or AI-assisted software. That decision's already been made for the industry. The real questions are: Do you actually understand what you're trusting these cloud-based and construction AI tools with, and where that information is going?

Why AI Changed "Secure Enough"

For the last few years, most conversations about AI and security stopped at "Could a chatbot leak information if someone asks it the wrong question?" That risk was real, but manageable by simply not sharing sensitive information with a public AI model.

That's not where things sit anymore. Many open-source AI systems have gone from tools that help people, to systems that can act largely on their own.

That shift matters for the same reason it matters on a job site. The old security model of setting a firewall, running an annual audit, and calling it done is no longer viable. Murphy says the construction software providers who protect their customers well over the next few years will be the ones treating security as an ongoing race, not a checkbox they filed away last year.

10 Questions for Your Construction Software Security Checklist

The good news is that you don't need to be an IT specialist to evaluate a software vendor's security. You just need to ask the right questions.

Whether you're shopping for construction takeoff and estimating software, project management tools, or anything else that touches your drawings and your numbers, ask any provider these 10 questions before you hand over your data:

  1. Where does my data actually live? Is it in the cloud, and what country is it kept in?
  2. Who can see it? Your team, the provider's team, and any outside companies they work with?
  3. Is my data encrypted? Both while it's being sent and while it's just sitting there?
  4. Is my data kept separate from other customers? Will my projects get mixed in with anyone else's?
  5. Is my data used to train the provider's AI?
  6. Is my data shared with other companies? Is it sold, rented out, or handed off to anyone outside the platform?
  7. What security certifications does the provider actually have?
  8. What happens to my data if I leave the provider? Can you get it back, and is it really deleted afterward?
  9. What happens if something goes wrong? Is there an actual incident response plan, and will they tell you if it happens?
  10. Can they explain all of this clearly?

If a provider can't answer these clearly, keep asking!

How Togal.AI Answers Construction Data Security Questions

We started on the construction side of the table, not the software side — and we hold ourselves to this same checklist. Here's what we tell our own customers when they ask:

Togal.AI Data Security Frequently Asked Questions and Answers
Question Togal.AI's Answer
1. Where does my data actually live? Togal.AI lives on secure servers in the United States. It's locked up the whole time, whether data is moving or just sitting there.
2. Who can see it? Only the people who need to. On our end, access is tightly limited. On yours, you decide who can view, edit, or just look at a takeoff.
3. Is my data locked up (encrypted)? Yes, always. Passwords are never stored in plain text, and you can add extra protection like single sign-on and two-factor login.
4. Is my data kept separate from other customers? Yes. Your projects are kept apart from everyone else's — never mixed together.
5. Is my data used to train the AI? Togal's AI model learns from your past takeoffs, but only from your past takeoffs. Your data is completely secure and gated to you or your organization on our server.
6. Is my data shared with other companies? No. We don't share or sell your project data with anyone else.
7. What certifications do you actually have? Togal.AI is SOC 2 Type II certified . An independent audit checked our security practices and found no issues. Our cloud infrastructure is certified too.
8. What happens if I leave? It's your data. You can take it with you when you go, and we delete it afterward — with proof, if you want it.
9. What happens if something goes wrong? We have a plan for that, and we'll tell you directly if it ever affects you.
10. Can you explain this clearly? That's exactly what we're here for! Ask us anything, anytime.

Construction Software Security Shouldn't Limit Usability

There used to be a tradeoff: Lock things down and slow your team down, or move fast and hope nothing goes wrong. That tradeoff is easing, thanks in part to AI capabilities.

Inside Togal.AI, that shows up as permission-based collaboration: Admins set who has read-only access, who can edit, and how a takeoff gets segmented across trades — someone doing windows, someone doing drywall, someone doing flooring — all rolling up to one view for whoever's running the job.

It's also how GCs share takeoffs with subcontractors without emailing files back and forth or losing track of which version is current. Subs get to use the shared work for free on that job; the platform tracks who has access to what, the whole way through.

Data Security Is Vitally Important in Construction

Data security isn't a “sexy” topic. It's not shiny like AI. But it's the kind of thing that costs you real grief if you don't ask about it up front — with us or with anyone else you're evaluating.

We'd rather you ask the hard questions! Book a demo, and we'll walk you through exactly how we protect your data!